Tag Archives: customer service

Be a Swinger, or Divorce Your Wine Guy!

People love to ask about our favorite local wine merchant. Truth be told, we do not have many. In fact most of our wine is shipped to us. So it is pretty safe to say our favorite wine usually comes via ...

If I Ruled the World…Guide to a Good Relationship

If you're a regular AWB reader, you know I have a very low tolerance for poor customer service. I know people have bad days, and off days, and hundreds of customers. I realize the current economy drives many people to sales ...